That was probably the most frustrating part of our stay, and it wasn't limited to restaurant staff. Other problems included the maintenance man who insisted on starting his duties at about 7:00 am, hammering on some masonry. Everyone we knew at the breezes was incredibly annoyed by this. Add to that, the disco is on the top level of the hotel and the noise doesn't just filter down a couple of floors, the architecture almost amplifies the noise. The noise was so loud in our room (2 floors below the disco) we could have been on a soundstage. We had to move 2 times to get far enough from the noise to finally get to sleep. I know, I know, you are thinking that we don't like to party! Well, we stayed up until 12:00, 1:00, 2:00, but to no avail. The disco, as we were informed by management, stays open until 3-4:00 am every night. Then the hammering begins at 7:00 promptly! You figure it out!
Okay, the staff ignores you, the noise prevents any rest at all, what the heck are you complaining about, you are in Jamaica at an all inclusive resort, make the best of it! First day, after drinking non-stop from the bar, I figured I wasn't buzzed because I am so excited to be married and in Jamaica for the first time. Second day, I wake up with no hangover whatsoever, so I head for the beach/bar. The sun is hot, so it is REALLY easy to hit the bar for their famous hummingbird mixed drink (Rum, Tia Maria, various fruits, crushed ice, etc...). It is perfect for cooling you down and getting fruit into your system, but if you are drinking it for it's soothing alcoholic effect, you are out of luck. We always asked for the drinks to be made STRONG, we watched them put twice the rum they normally put in a drink, and that didn't help. By the fourth day of continuous (and I mean that in it's purest sense, my hand was never empty) drinking I had never experienced a hangover, pleasant relaxed state, light-headedness, NOTHING! We got together with another couple and decided to (unscientifically) test the alcohol content of the beverages. Eight beers, and 6 tequila shots (no lime or salt) in less than 1/2 hour. No slurring of speech, no problem walking a straight line, NOTHING! I can't say what you are thinking, but I was thinking that too! I wouldn't have anything to gripe about if they had billed it as an alcohol free environment, but all you can eat/drink is a big part of the money for the all-inclusive package and I want to be responsible for my own consumption, thank you!
The staff is annoying, you can't sleep to save your life, and you can't forget your problems in a tall glass of beer, so what's to complain about. Check out the other people who have had bad experiences with this resort and you will see that they found the same problems that we did. Only thing is, the Hot Tub (their favorite part of the resort) was broken when we were there!
I don't want to bore you to death, so I will summarize the rest of the problems. At the risk of doing a David Letterman TOP 10:
Believe me, we tried working with the management and owners of the hotel to get satisfaction, but they blew us off. They sent us a letter with a big gold seal on it and lots of promises saying "We will get back to you shortly," this is the english translation of "No problem" and walking away, never to return. I guess this is our last ditch attempt at communicating our dissatisfaction with Superclubs. If they do make it right, we will let you all know--Stay tuned, another letter is in the mail to them now.